So four
hours ago I left my house and headed out for parts unknown. I
fueled up the hog, stopped at the bank for a fistful of twenties, and
hit the freeway outta town.
At the
first exit off that freeway outta town is the local office of the
California Department of Motor Vehicles.
(flashback
to my office, two months ago)
I'm
perusing the recently updated DMV website and I see that one can now
search, configure, order, and pay for a personalized license plate
online, thereby avoiding the jockeying herd of brain-numbed civilian
mammals that tend to clog up state office buildings. I take
advantage of this convenience -- click click click. The small
print says it takes 8-10 weeks for the finished plate to arrive at
one's local DMV. I make a little "X" on my calendar.
(flash
forward to present day)
The Earth
has spun completely around more than sixty times since I placed the
order, that's sixty days available for a prisoner to push the button or
pull the lever or do whatever it is a prisoner does when he presses out
a license plate.
And since
I've been riding around on my brand new big black Harley there's been
really only one thing that has made it feel somewhat
"unchristened." A real license plate. I've felt so
Geppetto-esque, dreaming for my very own shiny metal one. The
plastic dummy with the dealer's logo is okay, I mean, it's the Harley
colors and all, but still it's kind of bush league, y'know. Like
wearing brand new white tennies on the first day of seventh grade.
Still too embryonic no matter how much you try to rationalize the
appearance.
So, on the
off chance the plate might be in, I pull off at that first exit, park my
mighty beast all loaded with gear, and give it a shot. What the
hell.
The first
thing I notice is that a new system has been adopted here at this
DMV. Okay, look, here's the thing. My town is dreadfully
quiet. It's a bedroom community, but even as bedroom communities
go, this one sleeps in. Every previous visit to this DMV has been
a breeze; my all-time record was six minutes, and that was for the
personal plates I got for the Vespa. Well, not anymore. My
local DMV is apparently under new mismanagement. They've moved
some tables around so that as you enter you are funneled diagonally to a
counter behind which stands their information person, their first line
of defense, who hears the problem, finds the right form, and issues you
a number.
I
explained to this person that I was on my way out of town, it's been at
least two months, no I haven't yet received the postcard notifying me
that my plate has come in, but since I'm leaving town I'd just like to
check to see if the personalized plate is here and sitting in that pile
of plates that come in. I'd really like to have it on the
bike. She picks up her phone and calls the plate pile person and
asks if she can issue an expedite order so that "this
gentleman" can see if his plate is sitting in the pile of the
plates that come in. The expedite order is okayed and I turn to
see a man across the room walk over to the pile of plates. She
asks what the configuration is, asks me to write it down, she spells it
for the man on the phone across the room and he says oh yes he saw it
yesterday. He is now at the pile and yep, there it is. The
information lady issues me a number. B109. I look up at the
video screens where the civilian mammals are instructed to look for
their number indicating it's their turn. B088. Okay, so it's
not like getting a burger at Wendy's, but to be 21 away from being
served is tolerable in a room that contains such a large herd. But
wait, they're also calling F030. A046. G155. I ask
info lady how long a wait it will be. She says about forty-five
minutes. Yeesh. I just wanna go on a trip with my real
plates. Is that so wrong?
She lied,
of course. Right through her whitened little teeth. It took
way longer than forty-five minutes. Way.
I spend
the next hour and a half lingering in the lobby and out in the
breezeway, passing time, keeping an eye on the bike and my stuff, and
watching the parade of test takers, car sellers, and new
licensees. As my number approaches, I swim in ever tightening
circles toward the registration windows.
"B109."
The video
screen says I go to window #7. I arrive and explain.
"I'm
sorry sir, we cannot release the plate to you until you come in with the
original plates that are issued from Sacramento," she says.
It means nothing to her that I'm on my way out of town or that the
paperwork has already been filed and is on record at the DMV, or that
the plates are sitting right over there in that pile. I tell her I
know it's here because the plate pile person said so.
"I'm
sorry sir, we cannot release the plate to you until you come in with the
original plates that are issued from Sacramento."
"But
the lady at the information desk said I could. You mean I waited
an hour and a half so you could tell me it can't be done?"
"Everyone
is waiting an hour and a half, sir, and I'm sorry, but we cannot release
the plate to you until you come in with the orig..."
"May
I speak with your supervisor, please?" I ask. Nicely.
Really.
"Yes."
she says, faking a smile. She twitches around like Esmeralda, the
mannequin in one of those fortune teller booths, and then says,
"The manager is over there, helping at the information desk.
Go talk to him."
"Now
serving B110 at window 7" comes over the loudspeaker.
I cut
sheepishly through to the front of the line to speak with The Man.
I explain. He tells me I need to file an affidavit stating that I
will destroy the randomly numbered plate when it arrives from
Sacramento. Just have a registration specialist take care of that
for you." Oh good. Action. The he hands me a new
number. B129.
"Uh.
You mean I have to wait another hour and a half to get this taken care
of?" I say with just a hint of outraged urgency now flavoring my
voice.
"Oh,
were you hear earlier? Okay, just go right across to registration
and tell them you're filing an affidavit."
I do
so. With the same clerk as before. I explain what just
happened, what was said, what I need to do. Then she cops a
full-blown attitude, the attitude occasionally witnessed in other
bureaucratic realms. I am beginning to understand why some of
these personnel in such realms now conduct their business behind
bullet-proof glass.
She pulls
down a form with a header that includes the word
"Miscellaneous," circles section J, shoves it in my face and
says "Go ask him what he wants on it," indicating The Man
again over at the info desk.
I do so,
again cutting in line. The guy who was next is pissed. So is
the woman behind him. They tell me I'm being rude and that there
are people waiting in line here and, well, you know how mammals can get.
I tell The
Man, Mr. Manager, that the registration lady would like to know what I
should write on section J.
"What
window were you at?" he asks.
"Seven."
"That's
not surprising," he mutters.
He picks
up his phone and calls The Man of Men, The Mega Manager.
"I've
got a gentleman here who's trying to get his personalized license
plate. He's already been sent back to me a couple of times, and
for some reason Roberta is just giving this guy a hard time. Can
you take care of him? Okay." He tells me to go to the
space between windows 10 and 11 and I'll be taken care of there.
I do
so. I fill out section J swearing that I will destroy Sacramento's
plate as soon as the postal service drops it at my curb. I sign
papers, buttons are pushed, and my plate is laid onto the counter before
me. Oh happy day.
Two hours,
thirteen minutes. I will never get them back.
And as for
Roberta, dear, sweet, Roberta, well, on the way out the door I picked up
another DMV form. It asks, "How Are We Doing?"
I've got
something personalized just for her.
*****
So now
I'll shove off a day later, but fully christened. Stay off the
roads, you brain-numbed mammals, and you bureaucrats too. I gots
me a tank fulla gas, a fist fulla twennies, a spankin' new plate, and
I'm a comin' hard.
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